How do I shrink my disk drive? Can this be done safely?

It is very important to shrink the size of your filesystem and any partitions using your operating system BEFORE trying to shrink the drive itself! If you don’t do this, you will chop the end off the filesystem when you shrink the drive leading to serious corruption.

If in doubt, we strongly advise against attempting a drive shrink because of this risk: this functionality is disabled in the web control panel to prevent accidental loss of data.

However, once you are sure it is safe to do so, you can shrink the virtual drive by sending a message to the support team [e-mail] who will coordinate with you to shut down the attached server and shrink the drive as required.